Returns & Exchanges
Cancellation right for consumers
(Consumer is every natural person who closes a legal deal for purposes which can be added predominantly neither her commercial ones nor her independent professional activity.)
They have the right to revoke this contract within fourteen days without giving reasons.
The cancellation term amounts fourteen days from the day,
- in you or one third named by you who is not of the Beförderer which have taken goods in possession or has, provided that you have ordered one or several goods within the scope of a uniform order and this is delivered uniformly or become;
- in you or one third named by you who is not of the Beförderer which have taken the last product in possession or has, provided that you have ordered several goods within the scope of a uniform order and these are delivered apart;
- in you or one third named by you who is not of the Beförderer which have taken the last part broadcasting or the last piece in possession or has, provided that you have ordered a product which is delivered in several part broadcastings or pieces;
To use your cancellation right, you must inform us (SEA ME c/o VERDA, Xantener Str. 8, 10711 Berlin) by means of an unequivocal explanation (e.g., a letter sent by post, fax or e-mail) about your decision to revoke this contract. They can use for it the enclosed pattern-cancellation form which is not prescribed, nevertheless.
For the protection of the cancellation term it is sufficient that you send the communication about the exercise of the cancellation right before the cancellation term.
Results of the cancellation
If you revoke this contract, becomes to you your payment, the SEA ME has received from you to pay back immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come with SEA ME. For this repayment the same currency is used which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated to you because of this repayment.
SEA ME can refuse the repayment, until we have got back the goods again or have produced to you the proof that you have sent back the goods, depending on which is the former time.
They have the goods immediately and, in any case, at the latest within fourteen days from the day in which you inform SEA ME about the cancellation of this contract, to send back or to hand over. The term is protected if you send the goods before the term of fourteen days.
They bear the immediate costs of the return of the goods.
They must arise for any depreciation of the goods only if this depreciation is not due to one to the check of the state, qualities and functionality of the goods necessary contact with them.
Exclusion or extinction reasons
The cancellation right does not exist with contracts
- for the delivery of the goods which are not prefabricated and for their production an individual choice or regulation by the consumer is decisive or which are cut unambiguously on the personal needs of the consumer;
- for the delivery of the goods which can fast go bad or whose expiry date would be fast crossed;
- for the delivery the alcoholic beverages whose price was agreed with contract end which can be delivered, however, at the earliest 30 days after contract end and which topical value depends on variations at the market on which the enterpriser has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
The cancellation right goes out prematurely with contracts
- for the delivery of the sealed goods which are not suitable for reasons of the health protection or the hygiene to the return if her sealing was removed after the delivery;
- for the delivery of goods if these were mixed after the delivery on account of her state inseparably with other goods;
- for the delivery of sound-recordings or video recordings or computer software in a sealed packet if the sealing was removed after the delivery.