Returns & Exchanges

Cancellation right for consumers

(Consumer is every natural person who closes a legal deal for purposes which can be added predominantly neither her commercial ones nor her independent professional activity.)

SEA ME is not responsible for the shipping costs of your return or exchange item/s I

Incomplete requests will not be answered and for unannounced returns we can not accepted.

Cancellation right

They have the right to revoke this contract within fourteen days without giving reasons.
The cancellation term amounts fourteen days from the day,

- in you or one third named by you who is not of the Beförderer which have taken goods in possession or has, provided that you have ordered one or several goods within the scope of a uniform order and this is delivered uniformly or become;

- in you or one third named by you who is not of the Beförderer which have taken the last product in possession or has, provided that you have ordered several goods within the scope of a uniform order and these are delivered apart;

- in you or one third named by you who is not of the Beförderer which have taken the last part broadcasting or the last piece in possession or has, provided that you have ordered a product which is delivered in several part broadcastings or pieces;

To use your cancellation right, you must inform us (SEA ME Swim, Lassenstraße 10, 14193 Berlin, Germany) by means of an unequivocal explanation (e.g., a letter sent by post, fax or e-mail) about your decision to revoke this contract. They can use for it the enclosed pattern-cancellation form which is not prescribed, nevertheless.

For the protection of the cancellation term it is sufficient that you send the communication about the exercise of the cancellation right before the cancellation term.

Return any items to the below address and obtain proof of postage:

SEA ME Swim, Lassenstraße 10, 14193 Berlin, Germany

All items will be the senders responsibility until they find their way back to our customer care department. We shall not accept liability for items that are lost or damaged in transit.

All of our styles are made with infinite care and are inspected before being shipped to ensure the highest quality garments are being sent to you. In the unlikely event that swimwear is faulty, or you are unhappy with your order, you can return it within 14 days from the date of purchase to be replaced, repaired or refunded.

Please note that the product must be returned unused, with sanitary stickers (applicable to all pieces) and in original SEA ME packaging including all tags. Refunds will not be excepted without the sanitary stickers still intact and unless the garment is unworn and in the same condition as when it was dispatched. Returns that are damaged, soiled or altered may not be accepted. Goods must be returned in their original condition, otherwise we will charge for processing the goods.

For any further queries please contact aftersales@seame-swim.com

RETURN CONDITIONS

The item(s) should be returned to us unworn, in its original condition & packaging, with all labels and hygiene strip intact.

Any swimwear returned without its swim bag will not qualify for a full refund and you will be deducted €10 per swim bag not returned to us.

Same applies to items that are not returned in their original condition (makeup stains, completely wrinkled or something like that). A cleaning fee of €10 will be charged for this.

Results of the cancellation

If you revoke this contract, becomes to you your payment, the SEA ME has received from you to pay back immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come with SEA ME. For this repayment the same currency is used which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated to you because of this repayment.

SEA ME can refuse the repayment, until we have got back the goods again or have produced to you the proof that you have sent back the goods, depending on which is the former time.

They have the goods immediately and, in any case, at the latest within fourteen days from the day in which you inform SEA ME about the cancellation of this contract, to send back or to hand over. The term is protected if you send the goods before the term of fourteen days.

They bear the immediate costs of the return of the goods.

They must arise for any depreciation of the goods only if this depreciation is not due to one to the check of the state, qualities and functionality of the goods necessary contact with them.

Exclusion or extinction reasons

The cancellation right does not exist with contracts

- for the delivery of the goods which are not prefabricated and for their production an individual choice or regulation by the consumer is decisive or which are cut unambiguously on the personal needs of the consumer;

The cancellation right goes out prematurely with contracts

- for the delivery of the sealed goods which are not suitable for reasons of the health protection or the hygiene to the return if her sealing was removed after the delivery